How to train AI Assist to include links in responses

This tutorial explains several practical ways to make an AI assistant include links in its answers, with a strong focus on implementation details rather than general theory. The video walks through three concrete content-ingestion patterns: adding URLs directly inside FAQ answers, using a website data source so the assistant can surface the most relevant page from an indexed site, and uploading a CSV with columns for question or keyword, answer, and link. It also shows how to adjust the base prompt so the assistant is explicitly instructed to include the relevant page URL when answering a user request. The lesson then moves from static links to dynamic search links, describing how to generate query-based URLs by replacing spaces with plus signs so a search result page can be created on the fly. That makes the content useful for practitioners building customer-support agents, lead-generation bots, or internal knowledge assistants that need to point users to the right destination instead of only giving text answers. The process is operationally specific: go to the agent’s data source settings, choose FAQs, website, or documents, paste or upload the content, enable the source, save the configuration, and test sample prompts to confirm the assistant emits the desired link. The video also emphasizes validation, recommending that creators test a few different user prompts to ensure the link appears only when appropriate. Overall, the value of the tutorial is in showing how to structure source material and prompts so link output becomes predictable, reusable, and aligned with the assistant’s retrieved knowledge rather than being manually hard-coded into every response.